What Should You Expect from A Professional Glass Repairer?
6 mins read

What Should You Expect from A Professional Glass Repairer?

A professional glass repairers official trade name is a glazier and their role is to measure, fit and repair all types of glass in both domestic and commercial settings. If you need to hire one to fix some glass around your home, you may be wondering what to expect. Here is a general rundown.

Punctual

Like any tradesperson you expect them to arrive on time, especially when you have broken panes of glass to deal with. Glaziers are aware of the negative impacts not showing up when scheduled can have on their business and most will endeavour to be there when they said they would. Typically, the glazier will call ahead to let you know they are arriving shortly. Once they arrive, they will greet you and ask where the job is, they will then assess the safest way to get their tools and glass to that location without causing additional damage.

Qualified and Licenced

The Building and Construction Commission (QBCC) here in Queensland grants licences to qualified glaziers who have the necessary skills to work as a glass professional. Glaziers must partake in an apprenticeship and complete a certificate III in Glass and Glazing which includes two years of training on the job. You can expect the glazier coming to your home to have this training at the minimum.

Insured

Before hiring a glazier, you should verify with them if they are insured or not. Most are but it stills pays to check rather than assume. A glazier that is insured covers you if they accidentally damage your property while conducting their work. Hiring an uninsured glazier can see you having to fork out hundreds or potentially thousands of dollars worth of damage if something goes wrong.

Experienced in All Areas of Glass

Glaziers don’t just fix windows panes, they repair glass in a variety of applications including shower screens, glass doors, mirrors, glass tables, skylights, display cases and more. When hiring an experienced glazier, you can expect them to have an in-depth understanding of all facets of glass to give the absolute best result.

Professional Finish

Hiring a handyman to repair your glass can see the end result looking tacky and unfinished. Glass that hasn’t been installed correctly can be unsafe and put your family at risk of injury and break-ins. Glaziers have the necessary skills and equipment to produce finishes that are seamless to give a professional-looking result.

Explain your Options

There are many different types of glass and it can be installed via many applications. Your glazier should advise you of which glass types are best suited to the job and if there is a better and safer way to install it, they should let you know.

Happy to Answer Questions

You shouldn’t be afraid to ask your glazier questions about glass, after all, they are trade professionals and if they don’t know the answer, it is unlikely that anyone will. Your glazier should be happy to answer your questions and offer sound advice.

Quality Products Suited to the Job

Reputable glaziers only use quality products when repairing or installing your glass. Standards Australia has strict measures in place for glass manufacturing so you can expect your glass, framing and hardware to meet these standards.

Follow Australian Safety Standards

All work carried out by glaziers must comply with strict glazing guidelines set by Standards Australia. Your glazier should adhere to these standards at all times to ensure that your glass is installed correctly and is safe.

Workmanship Guarantee

When spending your hard-earned dollars on glass repairs or replacement, you want to be sure that it is going to be done properly and going to last. Your glazier should offer you a 12-month guarantee on their work and products, if they don’t, find someone else to give you peace of mind.

Available 24 Hours a Day, Seven Days a Week

If you are dealing with an emergency glass situation, you’ll likely need it seen to asap and cannot wait for regular trading hours to get it fixed. Most trusted glass companies offer an emergency glass service and you can call them anytime, day or night. They understand that dealing with this type of situation is stressful and will aim to get to you quickly to help.

Reasonable Quotes

When ringing around to find a glazier, ensure that their pricing is reasonable. They should provide you with a quote that is all-inclusive and includes labour, glass and additional products needed to complete the job so there are no hidden surprises. If they are extremely cheap this should be a red flag and you should consider why their prices are so low.

Clean Up Before Leaving

Glass is dangerous, glaziers know this more than anyone, so they will clean up any rubbish or broken glass before they leave. Placing broken glass in a bin is a potential hazard and they should take the glass with them.

The glass in your home can cause serious injuries if broken. Your repairs need to be done properly to maintain the safety and protection of your property. If you’re looking for a professional glass repairer that has all of the attributes mentioned above, look no further than True Blue Glass, we have decades of experience working with all types of glass and our skilled team would be happy to help. Get in touch today.